Repeat Prescriptions

Online repeat prescription service

Online ordering

If you wish to request your prescriptions online ,please contact reception,or download the NHS App

Ordering in Writing 

In the interests of safety and confidentiality, requests for repeat prescriptions are not taken over the telephone.

Patients requiring repeat prescriptions should submit their request in writing.

The slip attached to the prescription will have a review date printed on the right hand side indicating when it will be necessary to have your medication reviewed. After this no further prescriptions can be issued until you have had an appointment with your doctor.

If you live more than one mile from a pharmacy, your medication will normally be dispensed at the surgery.

Please allow at least two clear working days for your prescription to be prepared.

28-day Prescribing Policy

Following guidance from the Ipswich & East Suffolk Integrated Care Board (SNEE ICB) Little St John’s Surgery introduced a 28-day prescribing policy on 01/11/2025.

The NHS recognises that for most patients a 28-day repeat prescribing interval makes the best possible balance between patient convenience, good medical practice and minimal drug wastage. The British Medical Association (BMA) notes that "Prescribing intervals should be in line with the medically appropriate needs of the patient, taking into account the need to safeguard NHS resources, patient convenience, and the dangers of excess drugs in the home". Multiple studies in the UK and abroad have shown significant savings and a reduction in waste with 28-day prescribing.

Patients with queries or concerns regarding this policy should contact the Patient Advice & Liaison Service (PALS) at Ipswich Hospital as follows:

PALS freephone number 0800 328 7624
Telephone 01473 704 781 (extension 6781)
Email pals@esneft.nhs.uk