PRACTICE NEWS

First Contact Physiotherapists

The Peninsula Practice, Wickham Market Medical Centre, Little St Johns Surgery and Framfield House Surgery have been working together as part of the Deben Health Group (DHG) since 2012, and formed the DHG Primary Care Network (PCN) in 2019.

The PCN Board have created an on the day physiotherapy service to support patients across Deben Health Group and are pleased to announce that this service will launch Tuesday 1st September 2020.

Our Care Navigators can book a slot for patients, we recommend you contact your surgery in the normal way to use this physiotherapy service.  In most cases it is more clinically appropriate to be triaged and have a consultation with a Physiotherapist, who is better qualified to treat musculoskeletal and joint problems, rather than see a GP or Nurse Practitioner and then be referred and wait longer for appropriate help.

This service has been set up in partnership with Allied Health Professionals (Suffolk), initially appointments will take place over the phone during a 20 minute slot between 9.30am until 5.30pm Monday – Friday, with face to face consultations happening only where clinically necessary at Framfield House Surgery in Woodbridge. Any patient registered with a Deben Health Group surgery can book an appointment.

Bethany Scott, MCSP, BSc (Hons), MSc and Kyle Tanner MCSP, BSc (Hons), MSc are experienced physiotherapists who will initially phone triage patients (due to COVID) and arrange face to face appointments where clinically necessary. They can we can request further investigations, following an initial triage assessment and in consultation with your own GP.  

As this is a new service, we will be monitoring it carefully to check its progress and effectiveness over the coming months and your feedback would be welcomed to help us deliver the best provision to our DHG family. 

Feedback should be emailed in the first instance to Hannah.Mitchell26@NHS.net who will coordinate communication and report back to the PCN Board.

Kind Regards,

John Lynch (Dr)
PCN Clinical Director for the Deben Health Group

 

CLIMB Study

The study is open to anyone over 16 years of age (or under 16 with parental permission). Participants must reside in the UK. The average time taken to complete the online survey is approx. 15 minutes.

GP sites have been added to the survey so that when participants are asked where they heard about the survey, they should be asked to tick 'from a GP' and then further instructed to tick the name of the surgery in a drop-down list. Participants are advised to start typing the name of their surgery and drop-down boxes containing those words appear, so they don't have to scroll through a long list.

The survey is open to anyone; patients, relatives, friends, local groups, village social media sites etc. You can send the link to anyone.

See the CLIMB Study poster

Take the Survey Now!

 

New GP Partnership team

With effect from Friday 01/05/2020 we are delighted to introduce our new GP Partnership team at Little St John’s Surgery. Dr Rajinder Sidhu, who has been with the practice for over 25 years, will now become our Senior GP Partner. He will be joined by 2 of our existing salaried GP’s Dr Annabel Smith and Dr Anna Livermore.

Little St John Street Partners

 

National Cancer Diagnosis Audit

This GP Practice is taking part in an important national project to improve how people are diagnosed with cancer. See this poster about the National Cancer Diagnosis Audit for further details.

 

Patient Survey Results

We would like to draw your attention to our GP Patient Survey results.

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.

Please see our survey results.

 

GP training afternoons

We are still open to collect pre-made prescriptions and make appointments in person but there are no clinicians on site. Telephones are diverted to 111 from 13.00 on these days to allow staff training.

We apologise for any inconvenience caused. For urgent assistance please contact NHS out of hours service on 111.

Please note: These dates are subject to change.

We are also closed all day on all Bank Holidays.

 

Walking Group for our Patients

Put your heart into walking.

At 9am every friday meet at Ufford Park Hotel. Meet outside the main reception for a gently undulating two mile walk.

Great views, no traffic, and free parking! Free to join in, and the Hotel is open for tea, coffee, and a chat afterwards.

 

Appointment Booking

Did you know that you can book an appointment with the Nurse or the Doctor up to 4 weeks in advance and you can still book appointments on the day.

 

NHS Suffolk - New Out of Hours Service

If you require urgent medical attention when the surgery is closed, please call the Out Of Hours Service (NHS 111) by dialling 111. 

Weekdays: Monday to Friday: 18.30 - 08.00

Weekends: Friday 18.30 - Monday 08.00

Bank Holidays - 24 Hours

 

GP2GP record transfer

If you register or de-register from Little St John's Surgery your records will be transferred electronically with other surgeries who also have this facility in place.

 

family carers net

FamilyCarersNet

As a Carer, Family Member, Friend, Doctor, GP, Health Professional, Employer, Employee, Charity or someone who wants know more... it's for you.

Family Carers Net - Website

 

Wellbeing Suffolk

 

Think Pharmacist!

Please watch the short film below to find out how seeing a pharmacist can help take the strain off local NHS services...

 

GP plus logo

Suffolk GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment, or can’t see their GP on a weekday.  Please note that Suffolk GP+ appointments can only be booked through your own local GP practice.

More details on this service can be found here: GP+ Newsletter

 

conditions- costs to NHS

 

Friends and Family

The Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care.

It is completely anonymous. Please collect a form from your Doctor or Reception. 

Please see the following video for more information.

 

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Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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